Reviews
Nobody can judge your work. They can read about it.
What’s included
What review management covers.
- A one-tap ask, built for your industry. First 30 days
- A short link, a printed QR card, and a script tied to a real moment in the job.
- Your crew trained on it. First 30 days
- A three-minute video and a scripted ask, for the person standing there when the customer is happiest.
- Your back catalog answered. First 30 days
- Up to fifty reviews already sitting there from the last twelve months, answered in your voice.
- Automated follow-up. Ongoing
- Text and email requests that go out on their own, so it doesn’t depend on anyone remembering.
- Every new review answered. Ongoing
- Up to 200 a month, usually within 48 hours of it appearing, written in your voice and to the guidelines you set at the start.
- Bad reviews handled properly. Ongoing
- The reply is for the next two hundred people reading it, not for the person who wrote it.
- Not just Google. Ongoing
- Yelp answered monthly; Bing, Apple Maps and Facebook checked quarterly. They all feed what the AI assistants say about you.
Why reviews are the lever.
They’re the only evidence a stranger has
No relationship, no referral, no way to judge the technical work.
Recency beats volume
Two hundred reviews with nothing since 2023 reads worse than thirty with four this month.
Answering matters as much as collecting
An unanswered one-star is an argument you declined to make, in front of everyone reading next.
The AI assistants read them too
When someone asks an assistant who does this kind of work nearby, it is reading what your customers wrote, not just counting stars.
What SGHT won’t do, even if you ask
Three, said plainly.
Nothing given in exchange for a review
Not a discount, not a gift card, not a raffle entry. Against Google’s policy and the FTC’s, and worthless anyway.
No filtering who gets asked
SGHT asks everyone, not just the customers who seem happy. Steering unhappy people somewhere else is against the rules, and the software that offers to do it quietly stays switched off.
No fake reviews
Not from SGHT, not from a service, not from your cousin.
Ask for any of these and you’ll get a straight no and the reason. The short version: none of it is worth risking your listing over.
Ask anything
How many reviews arrived last month?
If the answer is “a few, I think”, that’s the conversation. Thirty minutes, no prep.