When Google switches you off.
What people assume, and what’s actually there
What most people do
Find the support form. Wait. Get a templated denial. Submit again with the same information. Wait again. Meanwhile the competitor two miles away is taking every call that used to be yours.
What actually works
Knowing which evidence Google wants, in what form, and what the denial actually meant. Reinstatement is a process with rules, and the rules aren’t published anywhere useful.
What does suspension defense include?
- Reinstatement, run by us.
- Evidence assembled, appeal filed, escalated where it needs escalating, and re-filed properly if the first answer is no.
- Edit monitoring, weekly.
- Google lets the public suggest changes to your listing. Hours, address, even “permanently closed.” Competitors know this. We watch and reject.
- Fake and unfair review removal.
- Filed against Google’s actual policy criteria, which is the only thing that ever works. Three to five filings a year included.
- Competitor spam reported.
- Fake listings, keyword-stuffed names, addresses that are a UPS box. Reporting them properly moves you up without touching your own profile.
- Listing lockdown.
- Ownership secured, access audited, recovery contacts correct. A surprising number of businesses don’t control their own listing.
Why this sits under everything else
Because it’s revenue, immediately. A suspended profile in an urgent trade isn’t a marketing problem. It’s this week’s payroll.
Most of the work is prevention. The weekly monitoring is boring, and it’s why suspensions mostly don’t happen to our clients in the first place.
Competitors do play dirty. Not all of them, not often. Often enough that watching for it is part of the job.
All of this is included rather than sold as an upsell. Suspension recovery is founder-led and free for active clients, and it jumps the queue the day it happens. If you’re not a client and you’re suspended right now, email us anyway and we’ll tell you what to do.
Let’s look at your visibility.
Thirty minutes on the phone. We’ll go through where you stand and what we’d do about it. You’ll leave with a clearer picture either way.