Suspensions & Defense
When Google switches you off.
Suspended right now, and not a client?
Send an email anyway and you’ll get told what to do about it. For Organic Foundation and Growth Partnership clients this work is part of the fee, and it goes to the front of the queue the day it happens.
Email SGHTWhat’s included
What defense covers.
- The appeal, run by SGHT.
- The cause identified first, because a blind appeal burns your best attempt. Then the problem fixed, the evidence assembled, and the appeal filed with it. If the answer comes back no, it gets filed again properly.
- What SGHT needs from you.
- Google wants proof the business is real, where it says it is, and doing what it says it does. Some of that only you can supply, and occasionally Google will only accept it from the owner directly. SGHT tells you exactly what is needed and why, prepares it with you, and does everything else.
- Edit monitoring, weekly.
- Google lets the public suggest changes. Hours, address, even permanently closed. SGHT watches and rejects.
- Fake reviews reported properly.
- Flagged through Google’s channel against the specific policy each one breaks, which is the only approach that ever works. Google decides, not SGHT, so nobody here promises a takedown. Around three to five of these a year are included.
- Competitor spam reported.
- Fake listings, keyword-stuffed names, addresses that turn out to be a mailbox. Reporting them is slow and it works.
- Listing lockdown.
- Ownership secured, access audited, recovery contacts correct. A lot of businesses don’t control their own listing and find out at the worst moment.
- Included, not upsold.
- On both monthly partnerships this is part of the fee, not a separate invoice, and it goes to the front of the queue.
Why this sits under everything else.
Because it’s revenue, immediately
When someone has water under their slab, they call the first few names they see. A suspended listing on a week like that isn’t a marketing problem. It’s this week’s payroll.
Most of the work is prevention
The weekly monitoring is boring, and it’s why suspensions mostly don’t happen to SGHT’s clients in the first place.
Competitors do play dirty
Not all of them, not often. Often enough that watching for it is part of the job.
The rules aren’t published anywhere useful
Knowing which evidence Google wants, in what form, and what the denial actually meant is the whole skill. Google still decides, and nobody honest will tell you otherwise.
Included on both partnerships
Who controls your listing today?
Thirty minutes on how locked down it is, and what happens to the phone if it goes dark.