The listing is up. The phone rings. It is a normal week and you are thinking about scheduling, not about Google.
The listing is gone. No call, no explanation, and an appeal form that gives you roughly one good attempt to say the right thing. Meanwhile every day of invisibility is work going to the name that used to be below you.
What you get, and what each part is worth.
| What you get | What it’s worth | |
|---|---|---|
Recovery, run by a personWe work the appeal ourselves. You get limited attempts; none should be spent guessing. |
A sloppy first appeal makes the second harder. |
|
Finding what actually triggered itUsually something dull, an address change, a stuffed name, an old edit. We find it first. |
Appeals fail on the cause. Appealing blind burns it. |
|
Edit Guard, weeklyStrangers can suggest changes to your listing. We check weekly and revert them. |
A leading cause of suspension. This prevents it. |
|
Review attacksFive one-stars overnight. There’s a process for that, and most owners don’t know it. |
A coordinated hit undoes two years in a night. |
|
Competitors playing dirtyFake listings, stuffed names, a rival quietly editing your hours. We watch, and report. |
Common, against the rules, almost never reported. |
|
Included, not invoicedIf you’re a client, we handle it. No invoice in the middle of an emergency. |
The worst moment to be negotiating a fee. |
|
Why it matters.
The phone stops. Today.
Not a ranking dip you can be philosophical about. Suspended means invisible, and the week is gone.
It takes the ads down with it
A verified profile is mandatory to run the ads. Lose one, lose both.
Prevention is most of the work
Dull, weekly, unglamorous. Also why our clients mostly never need the recovery.
Nobody buys this on purpose
It’s the thing you’re glad was included on the morning it happens.
How it fits.
The profile that everything else on this site depends on.
Most of what it also fixes. The weekly monitoring is the actual service; recovery is the fallback.
No separate charge for active clients. A crisis is not an upsell moment.