The promises

Hold SGHT to these.

Eight commitments, written into every SGHT agreement rather than said on a call. Each one names what happens if it isn’t met, so none of them costs you anything to rely on. None of them covers rankings, lead counts, or what an AI assistant will say, because nobody controls those.

Three things, plainly

Nobody controls Google. Nobody controls what an assistant says.

Anyone promising you otherwise is either new at this or lying to you. So here are the three things SGHT will never guarantee.

A number one ranking

Not in Google Maps, not in search results. Where you land is Google’s to arrange, not SGHT’s.

A set number of new customers

Anyone quoting you a lead count is quoting a number they invented.

What an assistant will say

They answer how they answer, all of them. The only lever anyone has is making what they read accurate.

So SGHT doesn’t make those promises. The promise is the work, the parts SGHT controls, and honest reporting on what it’s producing.

The eight

  1. 01

    You get the senior person. Always.

    The person you talk to on the first call is the person who does the work. Your diagnostic, your reports, your emails, for the whole engagement. Nobody hands you to an account manager, because there isn’t one.

  2. 02

    Plain terms, and no surprises in the paperwork.

    No late fees. No cancellation fees. No auto-renew tricks. After the first six months it is month to month, with thirty days’ written notice by email so you can act on it. Your rate never changes mid-engagement, and any future change comes on your annual anniversary with at least sixty days’ notice.

  3. 03

    Everything is yours, whenever you want it.

    Your Google Business Profile, your listings, your reviews, your data, your reports, your roadmap. Handed over complete within fourteen days of any ending, at no charge, however it ends. No exit fees, no held logins. If SGHT has to hold your things to keep you, it hasn’t earned you.

  4. 04

    Your competitors can’t hire SGHT.

    One company per industry, per area, for as long as your engagement is running. For foundation repair that is metro scale, so one client locks a metro. For pool builders it is the area you actually build in, roughly a thirty to forty-five minute drive. The exact boundary is agreed with you at signing and written into the agreement.

  5. 05

    A real exit at month three, and SGHT is the one who raises it.

    At month three, SGHT walks you through the numbers and raises the problems before you have to. If it is genuinely not working and SGHT can’t fix it, you’re out at the end of that month. No notice period, and no wind-down month you pay for.

    Six months gives the work the season it needs. The checkpoint means your real exposure is three.

  6. 06

    Your foundation, complete in 30 days.

    Within about a week of getting what SGHT needs from you, your Google Business Profile is built out, your call tracking is live and your review system is on. By day thirty, the rest: every listing claimed, optimized and submitted where it belongs, and your ninety-day plan delivered.

    One fair catch, in both directions. The clock only runs once you’ve given SGHT what it needs. Logins, photos, approvals. Delays on your side pause it.

  7. 07

    Measurable movement by month six.

    By month six, at least one of these four will have measurably improved: reviews arriving, your map visibility, your phone calls, or where you show up across Bing, Apple Maps, Yelp and the AI assistants. Not somebody’s opinion of “improved,” but the exact numbers written down in month one.

    If none of the four has moved, you choose: leave then and there with everything handed over, or stay on at a steep discount while SGHT goes and fixes it. Your call, never SGHT’s.

  8. 08

    The responsiveness standard.

    Emails during business hours get answered the same day. After hours, next business day. Urgent texts get acknowledged fast.

    This is a standard rather than a guarantee on purpose. Better to deliver it consistently than promise something built to break on one bad day. On the rare day SGHT can’t hold it, you hear about it from SGHT first.

What “in writing” means

Every promise names what happens if it isn’t met.

That is what makes them worth reading. The foundation deadline carries a free month, applied without you asking for it. The month-six commitment gives you the choice below, and it is always your choice.

You keep going, at a steep discount.

The rate drops while SGHT goes and fixes it, and nothing about your work changes.

Or the term simply ends.

The remaining months come off, everything is handed over inside fourteen days, and there is no fee for leaving.

All of them, in writing

Hold SGHT to them.

Thirty minutes to ask about any of the eight, and how each one reads in the agreement.

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