Six percent of people used an AI tool to find a local business. It was a curiosity, and you could reasonably ignore it.
Forty-five percent. It’s now the third most-used way people find a local business, ahead of Yelp. And almost nobody local is doing anything deliberate about it.
What you get, and what each part is worth.
| What you get | What it’s worth | |
|---|---|---|
Bing, which nobody bothers withChatGPT’s search pulls heavily from Bing. Not being in Bing makes you invisible to it. |
An afternoon of work. Almost nobody has done it. |
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Tracked across all four, monthlyEvery month we ask all four your customers’ real questions, and show you the answers. |
The only honest way to know if this works. |
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The same facts, everywhereGoogle, Bing, Apple, Yelp, Facebook, the trade directories, all saying the same thing. |
Models read consistency as trust. Most fail it. |
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Reviews the assistants can readThey can’t read Google’s reviews. A Google-only reputation is invisible to them. |
The gap almost nobody has noticed yet. |
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“Best of” placement“Best of” lists are the largest single source of AI recommendations. We aim your PR at them. |
One placement beats a year of blog posts. |
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Content written the way people askPages structured so an assistant can lift a clean answer and cite you. Kept fresh. |
Assistants quote pages that answer directly. |
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Schema and entity workSchema and LLMs.txt, so each engine knows exactly what you are and where you work. |
Removes the ambiguity that makes a model name somebody else. |
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Why it matters.
Nearly half your market already does this
Not “will.” Does. Among 30-to-44s, people with houses and money to fix them, it’s 64%.
Being named is close to being vouched for
Most AI users trust its recommendation about as much as a review. It’s a referral with a machine’s confidence behind it.
Almost nobody local is on this
A genuinely open gap in local marketing is rare. This one won’t stay open.
They still check you afterwards
Nearly nine in ten verify before calling. Being named opens the door; your profile closes it.
How it fits.
Different plumbing than Google. Bing, third-party reviews, listicles, schema. Not the same job at all.
A perfect Google build can still leave you invisible to ChatGPT. Doing one does not get you the other.
It compounds. The businesses doing this now are quietly setting the baseline everyone else will have to beat.